Returns Policy
Plain-English Summary
Returns and refunds for orders placed with Demo Shop Pty Ltd are covered in full in Section 5 (Returns & Refunds) of our Terms & Conditions — that section governs, not this page.
In short: you have the right to return defective goods under the Consumer Protection Act. Perishable, made-to-order, or custom products may not be eligible for change-of-mind returns where stated on the listing. Approved refunds are processed back to your original payment method.
How to Request a Return
Contact us with your order number and the reason for the request, and we'll confirm the next steps.
Full returns and refund terms:
Read Section 5 of our Terms & ConditionsNetwork-Wide Returns Support
If you can't reach a resolution with us directly, the wider route62.fans network offers a Product Return Request form and a general Returns Policy that explains how this works across the whole network.
Demo Shop Pty Ltd · demo.route62.online
Returns Policy Version 1.1 — Effective 9 August 2026.
